FAQ

Our ceramics are all designed and handmade by us in our Bloomington, Indiana studio.

We use a slipcasting process that combines the best of old and new technology. We start by creating our own plaster molds from scratch by casting 3D-prints of our original designs. Each piece is cast by hand using stoneware slip. After bisque firing, each piece is glazed by hand using a variety of dipping, splattering, and layering techniques.

We do our best to give you an accurate representation of our products, but because we make all of our products by hand, the product you receive may vary slightly in color, texture, finish and size from the images and description in the listing. These minor variations are what makes your piece unique and one-of-a-kind!

All dinnerware, drinkware, and kitchen products use food-safe glazes and are safe for the microwave and the dishwasher. (hooray!)

We don't have a brick-and-mortar location, but we do sell our products in several stores! See a list of stores here.

All of our earring posts & backers are made of stainless steel, which is generally considered hypoallergenic for those with sensitive skin. Our earrings always use lead-free glazes safe for skin contact.

Items are shipped from our Bloomington, Indiana studio within 3 business days (unless otherwise noted). Orders generally arrive between 4 and 7 business days after we drop it off with the carrier. You will receive an email with tracking information once your item ships. Please allow 24 hours for your tracking status link to update.

Upon transfer of your order to the shipping carrier, Hodgepodge Studio releases responsibility of the package and is not liable for lost or stolen packages. If a package is returned due to customer error (i.e., incorrect address or package refusal), Hodgepodge Studio cannot be held responsible for extra shipping costs. To re-ship the order, the customer will be responsible for additional shipping expenses. We can currently only ship to the continental United States.

We do our best to package our products so they arrive safe and sound, but if you receive a broken or damaged product in your order shipment, notify us by email as soon as possible. Please include your order number in the email (an image of the damage is also helpful for the claim with the shipping carrier but not required!). We will send you a replacement free of charge!

If you have not yet received a shipping notification, please contact us as soon as possible and we may be able to cancel your order and send a refund to your original payment amount. Once your order has shipped, we can no longer cancel the order.

Because we are a super small business of two people, unfortunately we don't have the capacity to accept returns at this time. However, if you have any issues with your order or if it arrives damaged, please contact us and we will work with you to make it right!